If you still see the default airport scenery after installing a Burning Blue Design product, please make sure you have followed the installation steps exactly.

Also check the following:

1. Ensure you used the correct 2020 or 2024 package for your chosen simulator.
2. Make sure you do not already have another scenery package installed for the same airport. If you do, remove it and restart the simulator.
3. Check that you are using the correct Community folder for the simulator you are using.
4. Check that the scenery was extracted into the correct folder structure.
5. Try extracting the .zip file to your Desktop first, then copy the extracted scenery folder into the Community folder.
6. Try using a different extraction program, such as 7-Zip, WinZip, or WinRAR.
7. Restart the simulator after making any changes.

The correct folder structure should look similar to this:

Community\burningbluedesign-airport-icao-name\layout.json

If the files are inside an extra folder level, the simulator may not load the scenery correctly.

For example, this may not work correctly:

Community\burningbluedesign-airport-icao-name\burningbluedesign-airport-icao-name\layout.json

If the problem continues, please contact us on Discord.

This can happen if Windows reaches its maximum file path length while extracting the scenery directly into the Community folder.

Please try the following:

1. Extract the downloaded .zip file to a shorter folder path first, such as C:\Temp or your Desktop.
2. Once extracted, copy the main scenery folder into your simulator’s Community folder.
3. Alternatively, use an add-on linker to manage your scenery from a shorter folder path.

Performance can vary depending on your system, simulator settings, nearby add-ons, traffic settings, weather, and aircraft.

To improve performance, try lowering settings such as:

• Terrain Level of Detail
• Object Level of Detail
• Ground aircraft density
• Road traffic
• AI or live traffic
• Texture resolution

Also try testing the airport with other Community folder add-ons temporarily removed.

Marketplace updates can take longer to appear because they need to pass through Microsoft’s update process before becoming available in the simulator.

If an update has been released elsewhere but is not yet visible in the Marketplace, please check back later in Content Manager.

FsExplore is an optional add-on created by MamuDesign. It is used to trigger interactive animations at compatible Burning Blue Design airfields in Microsoft Flight Simulator 2024.

These animations may include features such as doors, lighting, and other interactive scenery elements.

FsExplore allows animations to be triggered in two ways:

1. Automatically, using avatar walkaround mode.
2. Manually, through the in-sim EFB by going to EFB > FsExplore > Active Points.

No. FsExplore is not mandatory.

Compatible Burning Blue Design airfields will still work normally without FsExplore installed. However, any FsExplore-supported animations will not be triggerable by avatar walkaround mode or through the EFB.

No. Only the free version of FsExplore is required for Burning Blue Design scenery support.

You may use the free version unless you specifically want features provided by the paid version for other uses. You can check out the additional features offered by the paid version at www.fsexplore.com

To install FsExplore:

1. Go to https://mamudesign.eu/product/fsexplore/
2. Register for an account, or log in if you already have one.
3. “Purchase” the free version of FsExplore.
4. Download the FsExplore package.
5. Extract the downloaded file.
6. Place the FsExplore package into your Microsoft Flight Simulator 2024 Community folder.
7. Start Microsoft Flight Simulator 2024.
8. Open the in-sim EFB.
9. Log in to FsExplore using the same account details you used on the FsExplore website.

Once installed and logged in, compatible animation points should be available at supported airfields.

Please check the following:

1. Make sure you are using Microsoft Flight Simulator 2024.
2. Make sure the airfield supports FsExplore.
3. Make sure FsExplore is installed in your MSFS 2024 Community folder.
4. Make sure you are logged in to FsExplore through the in-sim EFB.
5. Use the same login details that you used on the FsExplore website.
6. Check EFB > FsExplore > Active Points to see whether animation points are available.
7. Restart the simulator after installing or updating FsExplore.

If the scenery itself is working but the animations are not available, FsExplore may not be installed, may not be logged in, or the airfield may not currently support FsExplore features.